Oct 15 2019

Deepening your Thank you

posted by Nancy Milton in Communication Skills, Living Fundamentals

This past Monday we celebrated Thanksgiving in Canada.  Typically, you group with family or friends on this long weekend, eating turkey and pumpkin pie and at some point acknowledging what you are thankful for.   Being thankful and expressing thanks is important. Taking the time to consider what we have, and what we have experience

Jun 5 2019

What You Can Control

posted by Nancy Milton in Communication Skills, Living Fundamentals

Thursday May 30th.  The first game of the NBA finals, Toronto Raptors versus Golden State, on home turf.  I was downtown Toronto for the energizing evening and amazing team win.  I also came home without my iPhone…   Yes, everything was backed up with iCloud No, my phone was not found. No lol, the what

May 22 2019

Four Steps to Apologizing

posted by Nancy Milton in Communication Skills, Living Fundamentals

Whether you screw something up with work, miscommunicate timing to a client, lose it with you child or forget to do what you said you would do with a partner – Do you apologize? Is it a “real apology” or just a quick “sorry about that”?   What’s the difference? It’s a BIG difference.  Let’s