“We had the opportunity to work with Nancy Milton through our Manufacturer on the Ford Guest Experience movement. Her knowledge coupled with her passion and enthusiasm made learning a fun and easy. We, as a leadership team, enjoyed her infectious attitude so much we brought her back for additional insight and training sessions with various teams throughout our store. Often in today’s environment you deal with a presenter whose knowledge is based on their powerpoint slides. Nancy is the opposite, her slides come from her knowledge and wisdom after many years of becoming an expert in her field.”
David Brockie
Operations Leader
Steve Marshall Ford Lincoln Ltd.