Leadership skills are vital to an organization’s productivity and employee engagement levels.
According to 2023 CIPD research, poor management skills significantly impact employee performance, mental health, and job satisfaction. Yet, many organizations retain untrained managers, affecting daily productivity and morale.
Study after study confirms the main reason employees quit: their relationship with their manager. Poor manager-employee relationships cost your organization in high turnover, low morale, substandard performance and reduced productivity, which affects your bottom line and your customer’s experience and opinion of your brand. Providing training for leaders with a on-going skill development and feedback + measurement plan would play a massive role in alleviating this issue.
What’s the typical leader’s area of opportunity? Poor communication skills. Although intentional, it can create enough conflict and tension to stall even the most smart, talented and experienced teams. Knowing how to ask for help, give feedback and have tough conversations in a way that builds confidence, trust and understanding is both an art and a skill. Sharing this skill with others is my passion – and from client testimonials and results, it works. Companies call me when their teams are hesitating. They call when they realize that good communication — a performance skill long undervalued by corporations — is essential to corporate success.
I facilitate highly interactive sessions customized to each company’s learning objectives. Employees are engaged from start to finish because, for 75 percent of the session, they are practicing a variety of communication training for leaders and improving skills in hands-on exercises. Every person in the session walks away with an action plan for immediate application.
As a client recently stated, “Many facilitators can deliver content. Nancy lives and breathes what she teaches. Her expertise, enthusiasm and conviction help people to witness what living your values looks like in leading a group to a goal. Once people start using what they’ve learned in their interactions at work and at home, they see immediate positive changes and they’re hooked.”
“Nancy takes this program from great to life-changing. She brings her passion 100% every time. By giving us herself and bringing the slides to life with examples, I better understand the concept and it helps me materialize what I can do in my own life to apply this knowledge.”
Senior Marketing Coordinator,
Stantec
“It is difficult to find the words to describe the impact Nancy had on our employees. She inspired me daily to find new and better ways of saying and doing things.”
Employee Development Manager,
Air Canada
“Prior to attending the Intentional Leadership program, I saw it as just another training course — boy, was I wrong. This course changed me by challenging me to confront my strengths and weaknesses. I was always taught that work is a place to get things done, and there’s no place for emotion in the office. This turned out to be the biggest weakness of all. The past eight months have taught me to embrace my emotions and acknowledge the emotions of others. As a result, my work team has never been stronger.”
P. Tech Engineer,
Stantec
“In my 30 min introductory business coaching call I received more value in terms of paradigm shifts than I had in many years. Our formal coaching sessions afterwards continued to be just as powerful and informative.”
Producer,
Immersion Media
